random2.jpg
Home arrow Jobs
Friday, 19 January 2018
 
 
Area Agency on Aging Case Manager & Benefits Counselor
Reference Community Services Division
Job Type Full-time
Job Status Sourcing
Date Posted Wednesday, 20 December 2017
Location South East Texas Regional Planning Commission
Duration
Company Information South East Texas Regional Planning Commission
2210 Eastex Freeway
Beaumont, TX 77703
Website: http://www.setrpc.org
Job Description

GENERAL DESCRIPTION:

Performs routine case management work in the Area Agency on Aging unit.  Develops and maintains contact with clients, client families, caregivers and service providers to meet service needs. Works under moderate supervision with limited latitude for use of initiative and independent judgment.



ORGANIZATIONAL RELATIONSHIPS:

Immediate Supervisor:  AAA Operations Manager

Employees Supervised:  None

Other:  Clients and their representatives. Interacts with staff from Social Security, Medicare, Medicaid, Managed Care Organizations and other public benefit agencies. 


  

EXAMPLES OF WORK:

• Interviews clients or authorized representative by telephone, office visit, and/or home visit to gather information to assess service needs

• Conducts client monitoring, reassessments and satisfaction surveys in accordance with program standards

• Explains program benefits and requirements to clients

• Develops and implements care plans to meet client needs

• Authorizes service delivery and coordinates service provider activities

• Provides case management for the length of the care plan and serves as a liaison between clients, client families, caregivers and service providers

• Responsible for applying the Texas Administrative Code and other AAA policy and procedure requirements

• Counsels clients and provides information and advocacy services relating to consumer problems, insurance, fraud, medical entitlements, housing, individual rights and other public benefits

• Attends training events, conferences, seminars, and meetings as approved by the Community Services Director

• Performs related work as assigned


 

Qualifications Education and Experience:
Experience in social services work. Graduation from an accredited four-year college or university with major course work in social work or a related field is generally preferred. Experience and education may be substituted for one another.

Knowledge, Skills and Abilities:
Knowledge of program standards, objectives, methods and policies and procedures

Microsoft Office computer skills (Word, Excel, Outlook)

Ability to communicate effectively using correct grammar in written and oral forms

Certificates and Licenses Required:
Valid Texas driver’s license and reliable personal transportation
Earn a Benefits Counseling I Certification within one year of hire

Compensation $30,000 - $38,000
How to Apply SEND RESUMES TO:
EMAIL: hsala@setrpc.org

AN EQUAL OPPORTUNITY EMPLOYER
Go back to last page
 
Top!
Top!